Bobin Thomas

Lead Product Designer

I design enterprise experiences people trust, turning operational complexity into something teams can act on.

Fourteen years in fintech, ERP, and AI-native products. I lead design for high-stakes workflows like procurement, analytics, trading, and campus ops, where clarity, governance, and adoption matter as much as the interface.

BasedBengaluru · remote-ready
Open toLead · Principal Product Designer · Head of Design
About

Fourteen+ years shaping enterprise software that people rely on every day.

The hardest problems aren't visual. They're judgment calls under constraint. When the people who own the outcome can't agree on what matters most, someone has to name the trade-off out loud: speed against trust, automation against oversight. That naming is where most of my time goes.

I design for operators who are experts, not beginners, and I ship AI they can inspect rather than just accept. The systems I build are meant to outlast the project that created them. I value calm over cleverness, and decisions that still hold up when someone asks "why this?"

How I think about design →

How I lead.

Influence · not hierarchy

Clarity in ambiguity

I frame messy problems so teams know what we're solving, what we're not, and what good looks like before pixels.

Business and user, together

I connect operator needs with revenue, compliance, and delivery reality — design that survives stakeholder review.

Difficult conversations

I facilitate trade-offs openly: speed vs. trust, automation vs. oversight, scope vs. adoption.

Simplify without dumbing down

Enterprise users are experts. I reduce noise and surface what matters — I don't hide complexity they need.

Mentorship and standards

I've hired, reviewed, and grown designers — and built systems that help teams ship consistently without me in every file.

Trust by design

Especially in AI: explainability, human oversight, and patterns people can inspect — not black-box magic.

Featured work.

Three projects · complexity · leadership
Trust · high-stakes decisions Procurement Responsible AI In validation

RFQ sourcing: designed for trust when the decision is costly.

Lead design for a supervised procurement workflow: managers review AI-assisted supplier analysis, compliance findings, and draft RFQs before send. Human approval, explainability, and accountability, not black-box automation.

Supervised
Human gate
on every send
Evidence
Linked vendor
reasoning
In test
Validation with
sourcing managers
01 / AI Swarm RFQ Read case study
RFQ · In validation
Supervised RFQ experience with vendor comparison and approval gate
Vendor compliance · Shipped
Vendor certificate validation workflow in the ERP
Operational complexity Vendor compliance AI · shipped HikeOn ERP

Vendor selection, fewer blockers before purchase orders ship.

Shipped AI use case inside a live ERP: reads supplier certificates, validates against category requirements, flags gaps and expiries, so compliance stops living in email threads and spreadsheets.

94%
Certs auto-
validated
AI cell
Suggest · explain
· accept · edit
Live
In production
workflows
02 / Vendor certificate management Read use case
Scaling systems eCommerce ERP Design system Oct 2024 to now

Custom eCommerce ERP, aligning product, ops, and engineering at scale.

Lead product design for Restaurantware's ERP: UX strategy, stakeholder alignment, and a 250+ component design system in production. Shipped 8+ AI use cases into live workflows across procurement, search, and analytics, one platform, multiple modules, one source of truth.

250+
Components
Figma → Vue.js
8+
AI use cases
in production
16K SKUs
Foodservice
eCommerce ops
03 / HikeOn · JBPB Offshore Read case study
HikeOn · 2024–now

More work.

2017–2026

In the works.

Exploring · learning

What collaborators say.

Paraphrased · cross-functional partners

Brings structure to ambiguous problems without oversimplifying what operators actually need.

Product & engineering · Enterprise ERP

Direct in reviews, patient in mentorship. Raises the bar without making people feel small.

Design leadership · Distributed teams

Let's talk.

Open to Lead and Head of Design roles in fintech, enterprise SaaS, and AI-native product. Bengaluru-based, remote-ready.

© 2026 Bobin Thomas · Bengaluru, India
LinkedIn