AI use case HikeOn ERP Restock Detect · suggest · draft

Automated PO generation. The system drafts the reorder before you notice the gap.

One of eight AI use cases in the HikeOn ERP. Across 16,000 SKUs and multiple warehouses with seasonal demand, stockouts hide in the gaps no operator can watch continuously. This feature monitors reorder thresholds, suggests how much to order and from which supplier, and drafts a purchase order the buyer can approve in one click, built on the shared "AI cell" pattern, so the buyer always sees why.

Trigger
On threshold
Stock vs. forecast
Headline metric
64% accept rate
After override memory
Surfaces in
Purchasing module
PO queue · buyer inbox
Pattern
Shared AI cell
Suggest · confidence · why · approve
01 · The problem

Warehouse leads were guessing at restock priorities. Stockouts hid in plain sight.

The founder brief named it directly: warehouse leads were guessing at restock priorities. With 16,000 SKUs across multiple warehouses and seasonal demand, no operator can track which items are about to run out, in which location, and how long each supplier needs to deliver.

Reorders went out late, in the wrong quantity, or from a slower supplier than necessary, and stockouts in the highest-velocity SKUs cost the most. Before this feature, buyers pulled inventory reports into spreadsheets, cross-referenced supplier lead times from memory or email, and built POs line by line. A single buyer's weekly reorder pass could take most of a morning; by then, fast-moving SKUs had already dipped below safety stock.

02 · How it works

Four steps: detect, suggest quantity, suggest supplier, draft.

  • Detect. The system monitors stock levels against reorder thresholds across every warehouse continuously. Not a fixed reorder point alone. Thresholds are driven by the 7-day demand-forecasting model: projected depletion date and safety stock together determine when a SKU enters the "about to run out" queue.
  • Suggest quantity. Reorder quantity combines forecasted demand over the supplier's lead time, current on-hand and in-transit stock, and the supplier's minimum order quantity. The goal is enough to cover demand until the next delivery window without over-ordering slow movers.
  • Suggest supplier. When a SKU has multiple approved suppliers, the pick weighs lead time first (can they deliver before stockout?), then unit cost, then historical on-time performance. The buyer sees why this supplier beat the alternatives.
  • Draft the PO. Accepted suggestions assemble into a complete purchase order, line items, quantities, supplier, delivery warehouse, and expected dates, ready for one-click approval in the Purchasing module.
03 · How it uses the "AI cell" pattern

Same four parts, with one-click approve as the headline action.

SUGGESTION

"SKU RW-4421 will stock out at Dallas in 4 days, reorder 2,400 units from Pacific Packaging Co." Plain language: which SKU, which warehouse, how soon, how much, from whom. The drafted PO sits one action below the suggestion.

CONFIDENCE

Tied to the demand-forecast confidence behind the threshold calculation. High-confidence suggestions show a quiet score; low-confidence ones, volatile demand, sparse sales history, surface amber and open in edit mode by default.

"WHY THIS?"

Reveals current stock, 7-day sales velocity, forecasted depletion date, supplier lead time, and MOQ. The inputs that produced the quantity and supplier pick. Buyers can verify the math without leaving the screen.

ACCEPT · EDIT · DISMISS

Accept submits the drafted PO in one click. Edit opens the PO form pre-filled, change quantity, swap supplier, or split lines across warehouses before approving. Dismiss removes the suggestion; the override is remembered for next time.

04 · The design

A buyer inbox inside Purchasing, suggestion on top, drafted PO underneath.

Restock suggestions live in a dedicated queue within the Purchasing & PO module. Not buried in notifications. Each item is an AI cell stacked above a collapsed PO preview: line items, supplier header, delivery warehouse, and total value visible without expanding.

  • One-click approve. Primary action on every suggestion. The PO moves to "Submitted" immediately; the suggestion clears from the queue.
  • Edit before approve. Expanding a suggestion opens the full PO form with every field pre-filled. Quantity, supplier, and warehouse are editable inline; changes are logged as overrides.
  • Split across warehouses. When the same SKU is low in two locations, the suggestion can generate separate line items per warehouse on one PO, or two POs if suppliers differ.
  • Batch review. Buyers can filter the queue by warehouse, category, or urgency (days to stockout) and work through high-velocity SKUs first.
05 · Edge cases & trust

Confidence scores are table stakes. Override memory is what earned trust.

The first version shipped with confidence scores but no memory of overrides. Buyers corrected the same suggestions again and again, and accept-rates plateaued around 40%. Once the model remembered overrides , learning a buyer's supplier preferences and quantity adjustments, accept-rates climbed to 64%. Confidence scores are table stakes; override memory is what builds trust. (Lesson from the HikeOn case · Section 08)

Beyond the override-memory story, harder states needed explicit design:

  • No supplier meets the timeline. The suggestion shows the fastest available option with a "will stock out before delivery" warning. Buyer chooses: order partial now, expedite, or accept the gap and dismiss.
  • MOQ exceeds need. Quantity rounds up to supplier MOQ with a note on overstock risk. The "why this?" explainer shows the MOQ constraint so the buyer isn't surprised by the larger number.
  • Volatile demand. Forecast confidence drops below threshold; the suggestion opens in edit mode with a "review recommended" badge. No one-click approve on low-confidence items, edit or dismiss only.
  • Split across warehouses. Same SKU low in two locations generates one suggestion with two line items. Buyer can approve both, edit one, or split into separate POs if suppliers differ per warehouse.
  • Dismissed twice. A SKU dismissed twice in 30 days leaves the queue for that buyer and escalates to the purchasing lead's view, so chronic false positives don't hide real gaps.
06 · Outcome

64% accept rate, and buyers stopped rebuilding the same PO by hand.

After override memory shipped, 64% of restock suggestions were accepted without editing, up from ~40% when every correction was forgotten by the next run. Buyers report the weekly spreadsheet pass is gone; reorders surface in the Purchasing queue as drafted POs instead of blank forms.

The accept rate is the headline metric on the card because it measures whether the draft is good enough to ship. One-click approve only works if the suggestion is right often enough that buyers trust it, override memory was the difference between a demo feature and a daily workflow.

64%
ACCEPT RATE
ONE-CLICK APPROVE
40→64%
AFTER OVERRIDE
MEMORY SHIPPED
On threshold
TRIGGER
FORECAST-DRIVEN
AI cell
SHARED PATTERN
WITH 7 OTHER USE CASES